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Cluster Tips

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CompleteMarkets Editor, Chris Burand 4/30/2013 12:00:00 AM

CLUSTER TIPS by Chris Burand Cluster contracts among individual agencies or groups of agencies (not necessarily the major cluster-type agency organizations) are almost alw...

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Cracking The Egg: Dealing With Difficult Customers

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CompleteMarkets Editor, Dave Kahle 4/30/2013 10:41:34 PM

CRACKING THE EGG: DEALING WITH DIFFICULT CUSTOMERS by Dave Kahle Its easy to work with people you like, and its even easier to work with people who like you. But thats n...

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Cluster Tips

Cracking The Egg: Dealing With Difficult Customers