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Front-Line Employees: Critical To Success

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CompleteMarkets Editor, Emily Huling 4/30/2013 10:36:34 PM

FRONT-LINE EMPLOYEES: CRITICAL TO SUCCESS by Emily Huling CSRs can make or break your retention rate. In this document, Emily Huling discusses the proper methods for hiring, tra...

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When Your Customers Come Calling: Don't Undervalue Your Receptionist

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CompleteMarkets Editor, Judith Newman 4/30/2013 10:43:13 PM

WHEN YOUR CUSTOMERS COME CALLING: DON'T UNDERVALUE YOUR RECEPTIONIST by Judi Newman More...

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staff conferences

Front-Line Employees: Critical To Success

When Your Customers Come Calling: Don't Undervalue Your Receptionist