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Train Your Staff To Handle Problems

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CompleteMarkets Editor, bill cates 4/30/2013 12:00:00 AM
TRAIN YOUR STAFF TO HANDLE PROBLEMS by Bill Cates Tell me if you agree with this statement; A relationship that has had a problem - that has been handled well - is a stro...
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Two Steps To The Sale

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CompleteMarkets Editor, bill cates 4/30/2013 12:00:00 AM
TWO STEPS TO THE SALE by Bill Cates This article will combined two concepts Ive discussed in the past and apply them to the process of turning prospects into clients. Foresh...
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What's A Soundbite?

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CompleteMarkets Editor, Janine Reid 4/30/2013 10:44:59 PM
WHAT'S A SOUNDBITE? by Janine Reid 'I did not inhale.' 'I am not a crook.' 'Yeah, we've had fatalities before, but this is a dangerous bus...
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Why Elevator Speeches Defeat Sales

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JohnGraham
John Graham 11/24/2014 12:00:00 AM
WHY ELEVATOR SPEECHES DEFEAT SALES by John Graham There are few offenses in business worse than challenging the validity of the near sacred elevator speech, that one-minute ...
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You’Re Unique – So, Spread The Word!

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CompleteMarkets Editor, Maribeth Kusmeski 4/30/2013 10:41:58 PM
YOURE UNIQUE - SO, SPREAD THE WORD! by Maribeth Kusmeski If your agency were truly unique, your clients would be letting others know. Do they? If youre delivering...
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