I have always been a believer that the best salespeople we have working for us are our clerical staff. The biggest problem seems to be our lack of proper motivational tools to excite them into selling. I have attempted to change their method of thinking, and although our program is in its infancy, it appears to be a step in the right direction.

MANAGING AN AGENCY IS MORE CHALLENGING THAN PEOPLE THINK! by Curtis Pearsall One of the nice things about writing articles about E&O loss prevention is that you dont have to look too ha...