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Become An Employer Of Choice: Find And Keep Great Employees

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CMEditor
CompleteMarkets Editor, Pamela Millard 4/30/2013 10:42:47 PM
BECOME AN EMPLOYER OF CHOICE: FIND AND KEEP GREAT EMPLOYEES by Diane Herbert and Pamela Millard Make your agency attractive to quality employees. Great employees look for g...
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Customer Contact Using The 20/60/20 Rule

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CMEditor
CompleteMarkets Editor, Paige Proctor 4/30/2013 10:44:59 PM
CUSTOMER CONTACT USING THE 20/60/20 RULE by Paige Proctor Effective customer contact in Personal Lines and small Commercial Lines always presents a dilemma. You know you should make reasona...
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Making Customer Surveys Work

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AlDiamond1
Al Diamond , CompleteMarkets Editor 4/30/2013 12:00:00 AM
MAKING CUSTOMER SURVEYS WORK by Al Diamond Customer Satisfaction Surveys have not yet become popular in the insurance agency business. Too many agency owners fear, rather than look forward to, ...
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