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talk
Articles tagged with talk
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Dear (Customer Name): One minute it's day care . . . the next minute, a counseling appointment . . . followed by a session in strategic public relations. You...
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PREPARE YOUR EMPLOYEES FOR AN EMERGENCY EVACUATION Dont wait for an emergency to find out how prepared your people are. Everyone in your organization, from the CEO down to the newest, lo...
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PROFESSIONAL DESIGNATIONS FOR CSRs by Mary Beth Bolen Education is often termed a 'ticket to success'-and with good reason! More and more career-conscious agents and their office-support perso...
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RESTAURANTS - 'WE CAN DESIGN A SAFETY PROGRAM' 'I KNOW ALL ABOUT THE RESTAURANT BUSINESS' Dear (Customer Name), Everyone knows about the restaurant business - who hasn't eaten in one...
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SUCCESSFUL TELEPHONE COMMUNICATION TECHNIQUES: PART 1 by Bruce Shaffer Do you find it hard to use the telephone to help build your business? A lot of people do. This two-part series...
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THE SEVEN DEADLY SINS OF MARKETING Craig Shields, president, Direct Marketing Agency, Inc., Irvine, CA, recently identified seven categories of basic mistakes that make marketing expensive, wasteful,...