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Perpetuation Perplexities
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CompleteMarkets Editor
, Roy Phillips
4/30/2013 10:44:36 PM
PERPETUATION PERPLEXITIES by Roy Phillips 'An important element often overlooked in agency evaluation is the potential to retain existing agency business.' As b...
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Staffing Smart
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CompleteMarkets Editor
, Roy Phillips
4/30/2013 12:00:00 AM
STAFFING SMART by Roy Phillips Agency profitability can start with well-trained, well-compensated customer service reps who know their jobs. Reasonable expense ratios can be the difference b...
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