CREATIVE CUSTOMER SERVICE HOURS by Mary Beth Bolen Agencies have traditionally operated as other offices do. The Monday-through-Friday, 9-to-5 workday, designed for administrative operations, ...

ERGONOMICS The term 'ergonomics' was first used in the 1950s. It comes from the Greek words ergos (work) and nomos (measurement). Ergonomics is the study of the interactions between the worke...