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10 Market Trends The Insurance Industry Must Not Ignore

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CMEditor
Do your sales pitches still resonate with your market? The American psyche is rapidly changing-and new, evolving attitudes...

Special Multi-Peril

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CMEditor
JUST LIKE SHOPPING FOR INSURANCE AT A SUPERMARKET! Dear (Customer Name): When you want to buy groceries, do you run around town to the butcher, the baker, the candlestick maker...

On my desk is a calendar from a wire service that distributes press releases and articles to media outlets...

E&O Life Exposures

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CMEditor
My E&O classes include discussion on claims frequency by line of business. When I bring up the issue of Life insurance, many folks have trouble identifying...

Csr Compensation: Ways That Work

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JackNordhaus
'Nothing happens until somebody sells something.' Traditionally, in the independent insurance agency that 'somebody'...

Why Is It So Darn Easy To Say ‘No?’

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CMEditor
Often, there's more risk in customer service when the answer to our concerns is yes. Can you...

Planning Client Service Contacts

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CMEditor
An organized service contact program can build client relationships, ensure accurate protection for clients, and facilitate...

‘Dress For Success’ – The Hidden Bias In The Job Interview

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CMEditor
I'm going to cut right to the chase. If you're a woman, over 40 and looking...

Producer: Hello, (PROSPECT NAME), this is (PRODUCER NAME) from (ABC AGENCY). I enjoyed meeting with you in (MONTH), and I was...

A Classic Classification Campaign For Csrs

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CMEditor
Suppose a local bedroom community just finished an Insurance Services Office (ISO) public protection classification inspection and was...

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