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Situation: Our agency has several thousand personal lines insureds, and we have written mortgage reduction life insurance-reducing term-on many. But we're not writing much of anything else in personal lines Life or Health, partly because our life producer is uncomfortable with that market.
I know there's more to life than reducing term, but what can I as agency president-not a Life expert at all-do about developing more business from that potential? (Our commercial accounts are handled well by other life producers.)
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Globalization and technology have affected every industry, including insurance. This has moved ACORD to participate in organizations and program...
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Dear (Customer Name), CUSTOMER SALUTATION GOES HERE THANK YOU! We appreciate your placing your HOMEOWNERS INSURANCE with (Company Name). We find that for convenience and service,...
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Take a plain telephone-message note, check the 'please call' box, write a brief message, and send it to 100 P/C insureds for whom you don't yet write any...
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Dear (Customer Name): All year round people rent home improvement equipment such as saws, drills...
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A few months ago, a client came to us with a last-minute project that required the services of...
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Sustainable earnings are the 'bottom line' of agency value. It's important for agency owners to...
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Service seems to be a catch-all word for whatever seems to be lacking in our agencies. Most of us have identified service areas as most important...
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See the woman on the left? Would you walk into her office and start chatting about the traffic or the weather? Would you try to engage her in...