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‘Dress For Success’ – The Hidden Bias In The Job Interview

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I'm going to cut right to the chase. If you're a woman, over 40 and looking...

10 Ways to Restart Negotiations

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Deadlock is to dealmakers what cliffhangers are to TV couch potatoes — frustrating yet compelling, as the impasse challenges each side’s negotiating maturity, skill, and acumen. This document by Patricia Berry offers 10 key methods for jump-starting a stalled exchange.

11 Ways the Internet is Playing Havoc with Every Business

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Referring to Wal-Mart's upcoming redesign of its Web site, one analyst said it will give retailing a "jolt" and another said it will "change Internet retailing." Evie Black Dykem, of Forrester Research, Inc., said, "It will be the shot heard round the retail world." When the world's largest retailer stakes its claim on the Internet, many predict that life will never again be the same. "The power to navigate the world at the click of a mouse is a force that is transforming our lives like none before," wrote the editors of Business Week. A few paragraphs later, they added, "Anyone with a computer is a citizen of the world-and a richer world at that."

20 Tips For Prospective Agency Buyers

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Before you buy an agency, check out these tips. If you're planning to purchase an agency, these guidelines are essential...

A Classic Classification Campaign For Csrs

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Suppose a local bedroom community just finished an Insurance Services Office (ISO) public protection classification inspection and was...

A Proven Formula for Personal Lines Sales Success

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This article should challenge your thinking and management style and create new opportunities for you to build more Personal Lines sales. To improve your sales, your staff must change how they see themselves, develop their own reasons for doing what you want them to do, establish strategies to use the skills they already have, and adopt new ways of communicating.