Ian H. Graham Insurance Community Association Manager’s Errors & Omissions (E&O) Insurance Program

Ian H. Graham Insurance Community Association Manager's Errors & Omissions (E&O) Insurance Program Designed Exclusively for Community Association Property Managers

With over 42,000 community associations as clients, Ian H. Graham Insurance (IHG), offered through Affinity Specialty Program Network (ASPN), is a recognized leader in providing specialized E&O coverage for community association property managers. This program is tailored to address the unique liability exposures faced by professionals managing homeowner associations, condominiums, and cooperative communities.

Custom Coverage for Property Manager-Specific Risks
E&O liability insurance is not one-size-fits-all. IHG understands the specific types of claims that can arise in property management—such as discrimination allegations from residents, violations of association bylaws, or disputes over financial decision-making. This program includes built-in protection for exposures common in community association management.

For example, if your client sends a violation notice to a homeowner and is later accused of discrimination, the IHG E&O policy includes coverage for such claims. The program is designed to limit gaps in coverage while expanding protection for the insured’s operations.

Program Highlights
•    Mediation Incentive: Retention is reduced by 50% or $10,000 (whichever is less) if the claim is resolved through non-binding mediation before arbitration or litigation.
•    Discrimination Coverage: Defense for claims including those raised by tenants or third parties.
•    Employment Practices Liability (EPL): Optional EPL coverage with endorsements for third-party discrimination available to qualified insureds.
•    Wrongful Acts: Coverage for both the insured’s own acts and those of individuals under their legal responsibility while providing professional services.
•    Broad Claim Definition: Includes written demands for monetary or non-monetary relief, civil or regulatory proceedings, and formal investigations.
•    Broad Insured Definition: Includes former partners, officers, directors, or employees for services rendered during their tenure.
•    Punitive Damages: Coverage for punitive, exemplary, or multiple damages, with insurer restrictions on challenging the insured’s determination of insurability.
•    Worldwide Territory: Coverage applies globally for eligible professional services.

Optional Crime Coverages
Coverage for employee theft and related exposures can be added, including:
        •   Employee Theft of Client Property
        •   Forgery or Alteration (including personal accounts of principals)
        •   Theft, Disappearance & Destruction of Money & Securities
        •   Robbery or Safe Burglary of Property
        •   Counterfeit Currency or Money Orders
        •   Computer and Funds Transfer Fraud

Target Accounts
This E&O insurance program is ideal for licensed community association managers, property management companies, and real estate firms that oversee HOA and condominium associations. Whether your client manages a portfolio of gated communities or a single high-rise condo association, this program is structured to address their professional liability risks.

Exclusions
•    Owned entity exclusion only applies if the insured owns more than 20% (private) or 10% (public) of the entity.
•    Illegal profit and fraud exclusions require final adjudication and do not impute the acts of one insured to another.

All descriptions, summaries or highlights of coverage are for general informational purposes only and do not amend, alter or modify the actual terms or conditions of any insurance policy. Coverage is governed only by the terms and conditions of the relevant policy.

 

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