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Management

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Planning Client Service Contacts

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An organized service contact program can build client relationships, ensure accurate protection for clients, and facilitate...

Producer Validation and Management

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Most insurance agencies would like to be driven by a regular flow of new business from their producer force. However, most agencies find that their producers (owners or not) spend most of their time caring for existing customers, with production relegated to a secondary position. They only have time to prospect and sell when they can break away from service tasks.

However, the producers feel that they should be making more money, whether for non-sales tasks they perform for the agency, for servicing existing customers, or from sales to new customers. Unfortunately, if an agency isn’t growing through the efforts of its producers, it has little additional income available to further compensate these key employees.

Prospecting for Introductions - 10 Steps to Remember

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To grow your referral business, follow these 10 steps by Bill Cates.

Public Relations: Plan And Prepare To Stay Ahead

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On my desk is a calendar from a wire service that distributes press releases and articles to media outlets...

Records Management For Disaster Planning

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Proper records management is one of the most crucial elements of disaster planning. The ability of an organization...

Referral Events that Produce Great Referrals

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A few days ago, I received a call from one of our Referral Boot Camp graduates, Greg, who was experimenting with Referral Events and not having the success he’d hoped for. Although many clients attended his events, they didn’t always bring a guest for him to meet — even though it was requested on the invitation. Greg didn’t feel that he could turn down his clients’ desire to attend his events, even though they didn’t have a guest to bring.