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Thomas Consulting
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Thomas Consulting
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Insurance Client Surveys

Claims Survey System
 
Utilizing psychographic research that we have done over the past 20 years, we are able to interpret the buying behavior of your top clients. We target the clients of your choice by having them participate in answering a psychographic-based survey. The results predict future client behavior.

New Client Surveys
 
We have developed a survey for New Clients to give the Agencies we work with an additional competitive advantage by asking the new clients for their precise preferences around communication, delivery, processing, etc. at the beginning of their relationship with the Agency. 
 
We will utilize the New Client Survey as a competitive advantage in attracting prospective clients.
 
 
Current Client Surveys
 
Goal:  To obtain Claimants’ feedback about their claim experience, to increase the quality of the Insured’s experience, and to add to Selective’s bottom line.

 
We will survey your current "A" and "B" clients to uncover what they like most about working with your agency. What value-added products are they willing to pay a fee for?

 
We utilize a combination of online surveys and telephone interviews to obtain feedback from all Claimants. This detailed feedback loop allows Selective to make significant and incremental changes to its claims process that will significantly impact its bottom line. We guarantee that Selective will see a 200% ROI within two years.

 

U.S. States Available

  • U.S. States Available:
  • US Territories:
    Puerto Rico, Virgin Islands
  • Canada:
    Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland / Labrador, Northwest Territories, Nova Scotia, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan, Yukon Territory
  • Provider Type:
    0
  • Carriers:
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