Question: Does OSHA provide guidance to protect healthcare workers from workplace violence? What about in a hospice?
Answer: The Occupational Safety and Health Administration (OSHA) has developed a web page dedicated to providing information and guidance for healthcare workers and their employers regarding workplace violence in the health care industry. OSHA defines workplace violence as any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site and notes that it can affect workers, patients, visitors, and others.
The National Institute for Occupational Safety and Health (NIOSH) recommends that hospitals and other healthcare employers develop a comprehensive workplace violence prevention program. Non‑hospital settings where violence has been identified are also advised to implement similar programs that fit the setting and level of risk.
Employers are encouraged to form multidisciplinary committees that include direct‑care staff and union representatives when available to identify risk factors in specific work scenarios and to develop strategies for reducing them. Workers should participate in safety training, be familiar with employer policies and procedures on violence prevention, and remain alert when interacting with patients and visitors.
For information about insurance and risk management options for healthcare organizations, see Hospitals and Healthcare Organizations Insurance.
OSHA suggested references
- Violence: Occupational Hazards in Hospitals (NIOSH publication).
- Workplace Violence Prevention for Nurses (NIOSH training resources).
- State workplace violence prevention program guidance and training materials.
- Home healthcare worker guidance on preventing violence on the job.
Resources for hospices
- The Hospice Foundation of America.
- The Education in Palliative and End of Life Care Resource Center (EPEC).
- Hospice and Palliative Care of New York State.
For related information about safety programs in other service settings, see Hotel Courtesy Insurance.
Frequently Asked Questions
Does OSHA require a workplace violence prevention program?
OSHA recognizes workplace violence as a hazard and encourages employers to implement comprehensive prevention programs, though specific regulatory requirements vary by jurisdiction and industry.
What should a hospice include in its violence prevention policy?
A hospice policy should assess risks in home and facility settings, define reporting procedures, require staff training, and outline response and support measures for affected workers.
Who should be on a workplace violence prevention committee?
Committees should include management, direct‑care staff, security or safety personnel, and union representatives when available to ensure diverse perspectives on risk and controls.
Where can staff find training on preventing workplace violence?
Training can be provided through employer programs, professional organizations, and public health resources focused on healthcare workplace safety.