OFFICE SAFETY AND SECURITY: WHAT WORKERS NEED TO KNOW AND DO

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Although most people think of business places as safe and serene, in fact they're rife with risks, both inside and outside the building. Security experts recommend taking these safety precautions; for more detailed guidance see Business Safety and Security Tips.

Security precautions

  • Parking Lot Security/Lighting. Because crime flourishes in the dark, implement a "buddy system" to ferry workers to and from their cars. Limit parking lot access to controlled points and have the lots as well lit as possible. In fact, light is such a deterrent to crime that it's wise to keep your entire facility lit, inside and out, during non-business hours.
  • Entrance Area Safety. Make sure a receptionist is on duty at all times. Provide a registration system for all visitors (even if they wear the uniform of contract cleaning or other service personnel). Have all doors, windows, and locks checked frequently for proper operation. Use badge or other photo ID systems, with frequent checks of entry code systems. Never let employees prop open a door with a chair so that it doesn't lock behind them while they're outside on a break.
  • Suspicious Activity. Urge employees to report any suspicious persons or activity around the building. Never allow employees to open suspicious packages; instead, report them to the authorities for proper search and disposal.
  • Information Safety. Unfortunately, it's increasingly easy for computer hackers or disgruntled employees to steal your organization's vital business information. To guard against this threat, use current security software for your entire system, update it frequently, and maintain regular backups. Shred paper documents with critical information as soon as they're no longer needed.
  • Equipment Security. Keep an inventory of all your critical equipment, hardware, and software. This is especially important as electronic devices keep shrinking in size, making them easier to conceal and remove. Having an inventory (many experts suggest taking photos of important items) will also make it easier for your insurance carrier to process any claim if anything goes missing.
  • Employee Valuables. Provide secure places, such as lockable drawers and closets, for employee property and encourage their use. Valuables, especially any item that reveals personal information, should be locked away during company gatherings or breaks.
  • Safety Team. Set up a group of managers and employees who meet regularly with a set agenda.

Our experts would be happy to work with you in creating a comprehensive workplace safety program. For help identifying specific exposures, see Business Security Risks and Precautions. If you prefer personalized assistance, talk to an agent.

Frequently Asked Questions

What should a basic workplace security plan include?

A basic plan should address access control, parking lot lighting, visitor registration, incident reporting, and information-security measures such as backups and software updates.

How can small businesses improve parking lot safety on a limited budget?

Start with improved lighting, clearly marked controlled access points, and a simple buddy system or escort policy for employees arriving or leaving after hours.

How often should electronic security and backups be reviewed?

Review security software and backup procedures at least quarterly and update immediately when critical patches or vulnerabilities are identified.

What should employees do if they find a suspicious package?

Do not touch or open the package; clear the area, notify a supervisor, and contact local authorities for safe handling.

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