Identity theft affects over 17 million people every year, according to the Bureau of Justice Statistics. While you hope it doesn't happen to you, these steps can help you take action if you become an identity theft victim.
Take action immediately.
As soon as you suspect your identity has been stolen, act right away. The situation will only get harder to resolve if you wait.
Create a log.
Keep a written or digital log of every call, letter, email, or online report you send. Record dates, times, names of people you speak with, and any reference numbers; you will need this record when disputing fraudulent activity.
Contact the three credit bureaus.
Ask each credit bureau to place a fraud alert on your file to make it harder for thieves to open new accounts in your name.
- Equifax: 866-349-5191
- Experian: 888-397-3742
- TransUnion: 888-909-8872
Review your credit reports.
Get and examine your credit reports carefully. Verify personal information and look for any inquiries, accounts, or delinquencies you did not authorize. Report suspicious items to the credit bureau right away.
File a Federal Trade Commission report.
Report identity theft to the Federal Trade Commission online or by calling 1-877-ID-THEFT (438-4338); you will receive a personalized recovery plan and sample letters to send to creditors and the police.
File a police report.
Identity theft is a crime. File a police report with your local law enforcement agency and provide as much documentation as possible. Keep a copy to show creditors and collection agencies.
Contact other organizations if necessary.
If you believe your Social Security number, passport, or other government documents were compromised, contact the appropriate federal agencies by phone.
- Social Security Administration (OIG): 800-269-0271
- U.S. State Department (passport concerns): 877-487-2778
Close compromised accounts.
Review bank and credit card statements, including inactive accounts, for signs of fraud. Alert your financial institution immediately and request that compromised accounts be locked or closed.
Open new accounts.
Because you still need to pay bills and manage finances, open new bank and card accounts as needed. Choose unique, strong passwords and PINs for each account.
Deal with debt collectors.
If you receive collection notices for debts you did not incur, inform the collector in writing that you are an identity theft victim and are not responsible for the charges. Include copies of any supporting documentation, such as the police report, and ask the collector to confirm in writing when the matter is resolved.
Identity theft is disruptive and can be difficult to resolve. If you're a victim, follow these steps and consider additional protection options such as Personal Identity Theft Insurance or Identity Theft Coverage to help with recovery expenses.
Frequently Asked Questions
How do I place a fraud alert on my credit reports?
Contact any one of the three major credit bureaus by phone to request a fraud alert and they will notify the others; provide proof of identity when asked.
What should I include in my identity theft log?
Record dates, times, names of people you speak with, the organization, a summary of the conversation, and any reference or case numbers.
Will I be responsible for debts incurred by an identity thief?
Often you are not responsible for fraudulent charges, but you must report the fraud promptly and provide documentation to creditors and collection agencies to dispute the debts.
How long does recovering from identity theft usually take?
Recovery time varies widely depending on the extent of the fraud; some cases are resolved in weeks while others can take months to fully clear.