What is a Credit Report Freeze?

Often these days, you hear about credit reporting agencies or large retailers announcing a significant data breach. Hackers may access names, birth dates, Social Security numbers and addresses of millions of consumers, putting identity and credit at risk.

What is a Credit Report Freeze?

A credit report freeze (also called a security freeze) lets you restrict who can access your credit report. With a freeze in place, most new creditors cannot view your file, which makes it harder for someone to open accounts in your name.

Ways a Credit Report Freeze Affects You

When you place a credit report freeze on your account, it affects you in several ways.

  1. It prevents most third parties from accessing your credit report, which can block new account openings by identity thieves.

  2. Existing creditors, debt collectors hired by those creditors, and government agencies responding to a court order or subpoena may still access your report.

  3. You can continue to access your free annual credit reports and your existing credit accounts.

  4. The freeze does not affect your credit score.

  5. You will continue to receive prescreened credit and insurance offers unless you opt out by calling 888-5OPTOUT (888-567-8688).

How to Place a Credit Report Freeze

Contact each nationwide credit reporting company to request a freeze on your credit report. Provide your name, birth date, Social Security number, address and other personal information. States may allow a small fee, often $5–$10, depending on where you live.

  • Equifax — 1-800-349-9960

  • Experian — 1‑888‑397‑3742

  • TransUnion — 1-888-909-8872

For additional related services and guidance, see Credit Reporting Services.

How to Know if Your Credit Report Freeze is Successful

After you place a freeze, each credit reporting company will send a confirmation letter. The letter typically includes a unique password or PIN you will need to lift the freeze later.

How to Lift a Credit Report Freeze

A credit report freeze remains in place indefinitely until you request a lift. To remove or temporarily lift a freeze, contact the reporting company, provide your PIN or password, indicate whether the lift is temporary or permanent, and follow any payment requirements in your state.

Next steps

A credit report freeze can help protect your personal data and identity. Also consider monitoring bank, insurance and credit card statements, using strong passwords, and reviewing your credit reports regularly. If you prefer, talk to an agent for personalized guidance.

Frequently Asked Questions

How long does a credit freeze last?

A credit freeze stays in place until you request it be lifted or removed.

Will a freeze stop my current creditors from reviewing my accounts?

No. Current creditors and collection agencies they hire can still access your credit report.

Does freezing my credit affect my credit score?

No. Placing or lifting a freeze does not change your credit score.

Can I apply for a new job or credit while my report is frozen?

You may need to temporarily lift the freeze for employers or creditors to access your report; provide the PIN or password to authorize access.

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