Although you're aware of the Americans with Disabilities Act (ADA), you might not be sure how to implement it in your small business. The Equal Employment Opportunity Commission (EEOC) publishes guidance for employers; The Americans with Disabilities Act: A Primer for Small Business outlines the ADA's provisions and offers practical examples, tips, and caveats.
This EEOC publication covers:
- Who's protected by Title I of the ADA.
- How to make ADA services accessible.
- The use of tax credits and deductions to offset specific costs.
- How to avoid mistakes when interviewing applicants with disabilities.
- What questions you're permitted to ask employees about a medical condition.
- What to do if safety issues arise.
- Various aspects of reasonable accommodations requirements.
- Tax incentives for businesses that hire and retain people with disabilities.
If you provide goods and services to the public, check out the ADA Guide for Small Businesses, a 15-page illustrated guide that presents an overview of basic requirements and guidance on making services accessible and using tax incentives to offset costs. Editions in multiple languages are also available from the ADA Information Line.
For insurance considerations related to storefronts and accessibility, see Safety Regulations Insurance.
If you need help matching workplace accommodation plans with appropriate coverage, see Understanding Reasonable Accommodations and Workplace Safety for related insurance perspectives.
Reading up on the ADA can help you avoid costly lawsuits. Get smart on the law — and talk to an agent to make sure you have the coverage you need to protect your business against this risk.
Frequently Asked Questions
Who is protected under the ADA in the workplace?
The ADA protects qualified individuals with disabilities who can perform essential job functions with or without reasonable accommodation.
What counts as a reasonable accommodation?
Reasonable accommodations are adjustments or modifications that enable an employee with a disability to perform their job, such as modified schedules or assistive equipment.
Are there tax incentives for making accessibility improvements?
Yes; employers may be eligible for tax credits or deductions for certain accessibility expenditures, subject to program rules and limits.
How should I begin assessing ADA compliance for my small business?
Start by reviewing your facilities and policies for barriers, consult published ADA guidance, and discuss coverage needs with an insurance professional.