https://completemarkets.com/Pages/Discussion/dtopic/cDXTm7bwwUmkramMARdnrg/How-Reputation-Management-Software-Potentially-Mitigates-E-amp-O-Claims/
...and Omissions or Professional Liability Insurance is a necessity for every insurance broker that interacts with customers. Decades ago, when agents/brokers had a personal relationship with every one of their valued customers, p... and cause the agency to focus on the litigation rather than on new business or ongoing customer service. It’s a costly distraction in every way....
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