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Overview of the Program from Sinclair-Dwyer Sinclair-Dwyer offers the Social Service Auto program to give agents a stable, need-sensitive market for vehicles used by social and human service organizations. Policies under this program are written through Sutter Insurance Company and are tailored for government entities, charitable organizations, civic groups and nonprofit social service providers that transport clients as an incidental part of the services they provide (including scheduled trips, outings and program-related transport). Ideal Accounts and Appetite Nonprofit and public organizations that transport clients to appointments, classes, day programs, congregate meals, and community activities. Small to mid-sized fleets of sedans, minivans, cargo/passenger vans, and small buses used for client transport and program activities. Volunteer driver programs, provided drivers meet underwriting guidelines for screening and training. Programs that can demonstrate formal driver policies, vehicle maintenance procedures and documented client transport protocols. Typically not a fit: for-hire operations, commercial livery, rideshare services, fixed-route public transit, or accounts that primarily transport paying passengers as a business. Large coach buses or high-capacity passenger carriers may be declined or require referral to a different market. Coverage Highlights and Advantages Liability coverage tailored to social service exposures, with options that can be coordinated with general liability limits for the organization. Physical damage coverage for owned vehicles and optional coverages for rented or hired autos. Volunteer driver considerations and endorsements to address volunteer exposures where available. Claims handling through an experienced insurer (Sutter Insurance Company) familiar with nonprofit and government clients. Underwriting emphasis on risk controls—driver screening, vehicle maintenance logs, and written use policies—enables competitive placement for well-managed programs. Underwriting Notes and Submission Requirements Underwriters will request vehicle lists, driver rosters with MVRs, documented driver hiring/training practices, and loss runs. Recent and frequent losses may require corrective action plans. Expect scrutiny on volunteer driver programs: background checks, proof of valid licenses and documented training reduce friction in underwriting. Vehicle use must be clearly described—incidental client transport connected to the organization’s social services is required. For-hire, commercial or primary revenue-generating transport generally falls outside the appetite. Minimum premium and specific pricing are set by the carrier; submit a complete packet to Sinclair-Dwyer for evaluation and indicative terms from Sutter Insurance Company. Territories and Availability This program is available for accounts located in California. Coverage, policy forms and endorsements are subject to state rules and carrier filing requirements. Why Work with Sinclair-Dwyer on Social Service Auto Direct access to a specialized market (Sutter Insurance Company) that understands social service transportation risks. Focus on practical underwriting that rewards documented risk management—ideal for agencies with formal vehicle safety programs. Support for placing both owned and leased vehicles used for client transport, with flexibility for volunteer driver arrangements when conditions are met. Example scenarios you can place through this program A county-funded nonprofit operates two passenger vans to transport seniors to meal sites and appointments; the organization maintains driver training records and vehicle inspection logs. A community mental-health center uses a minivan to provide transportation for clients to group activities and medical appointments; drivers are employees with clean MVRs and the center documents client transport policies. Frequently Asked Questions What types of organizations are a good fit for Sinclair-Dwyer's Social Service Auto program?Government entities, charities, civic and nonprofit social service organizations that provide incidental client transportation—such as trips to appointments, day programs or community outings—are the best fit, provided they maintain documented driver and vehicle controls. Can volunteer drivers be covered under this program?Yes, volunteer driver programs are eligible when underwriting requirements are met. Expect requests for background checks, proof of valid licenses, documented training and written volunteer driver policies. Are commercial or for-hire transport operations eligible?No. Operations that transport paying passengers as a primary business (for-hire, livery, rideshare, or fixed-route transit) are generally outside the appetite and should be submitted to a commercial or livery market instead. What documents should I include with a submission to get a timely response?Provide a current vehicle list, driver roster with MVRs, loss runs, copies of driver hiring/training and vehicle maintenance policies, and a clear description of how vehicles are used in the organization’s programs. Need help placing an account? Connect with a market specialist.

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