CompleteMarkets Editor

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INSURANCE COMPANIES: WILL THE REAL COMPETITORS PLEASE STAND UP? by Chris Burand Chris Burand tells why companies need to know their competition inside and outside their agency plant...

Insurance Company Ratings

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INSURANCE COMPANY RATINGS by Chris Burand Do we place too much emphasis on a carriers rating while ignoring other factors and trends that might hold significant insight into a co...

Insurance Direct Marketing

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INSURANCE DIRECT MARKETING by Ed Drake Rather than focusing solely on how to handle business within the agency, managers must direct their focus to marketing prec...

Insurance Distribution Trends And The Effects Of Change

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INSURANCE DISTRIBUTION TRENDS AND THE EFFECTS OF CHANGE It's remarkable that the insurance industry has experienced only evolutionary - not revolutionary - change in its structure, processes, s...

Insurance Policies Demand Careful Review!

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INSURANCE POLICIES DEMAND CAREFUL REVIEW! Because insurance policies are legal documents, some agents and brokers mistakenly assume that they have been subject to meticulous examination by the insure...

Insurance Review Offer

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INSURANCE REVIEW OFFER Dear (Customer Name): How long has it been since you had your Homeowners, Life, and Auto insurance reviewed? Every day someone suffers a loss and dis...

Insuring Contractors? Be Careful - It Can Be A Big E&O Headache

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INSURING CONTRACTORS? BE CAREFUL - IT CAN BE A BIG E&O HEADACHE by Curtis Pearsall With very few exceptions, most agents can count at least a few contractors among their clients. Unfortunately, ...

Insuring For The Worst

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In light of the September 11 tragedy, a coverage review of all of your accounts is more vital than ever, for you and for your clients. In this...

Insurtech Leaders Say AI Has a Data Problem

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The insurance industry has moved well past debating whether artificial intelligence belongs in its core operations. At Insurtech Insights USA 2026, which drew more than 6,000 attendees to the conversation, the more pressing question was whether insurers and their distribution partners actually have the data discipline required to use AI responsibly and effectively. If you've spent any time watching carriers demo flashy AI pilots, you know the gap between a conference presentation and a production deployment can be enormous.

Interdependence Among Associations, Underwriters, And Agents

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INTERDEPENDENCE AMONG ASSOCIATIONS, UNDERWRITERS, AND AGENTS by Robert Larsen Symbiosis: any interdependent or mutually beneficial relationship between two or mor...

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