GROUP HEALTH LOSS CONTROL HELPING GROWING COMPANIES COPE WITH THE ALPHABET EXPLOSION Dear (Customer Name): (Your Agency Name) can help you save money and time! Here's how: ...

GROUP INSURANCE IS EXPIRING Dear (Customer Name): As you may recall, ( ) from (Your Agency Name) spoke with you concerning your Group insurance. As you know, we are very interested in working with y...

GROW REVENUES OR SHRINK EXPENSES: HOW TO IMPROVE AGENCY PROFESSIONALISM by Elizabeth Miller Although weve seen many agencies enjoy tremendous profits over the years, Elizabeth Miller believ...

GROWTH VS. PROFITABLE GROWTH by Chris Burand Revenue growth for its own sake doesnt make sense. In an industry that prizes sales, its no wonder that so many sales p...

If you’re a Microsoft Office user who touch-types, you might prefer the keyboard to the mouse for entering commands. However, chances are you wind up using the mouse, because Windows and Office keyboard shortcuts are difficult to remember, and trying to find them is like searching for hidden goodies in a treasure hunt. Once found, though, shortcuts can be invaluable time-savers.

This isn’t a list of every shortcut in Windows and Office. We’ve concentrated on the most helpful and won’t delve into the shortcuts you probably know already, such as those that copy (Ctrl-C), cut (Ctrl-X), or paste (Ctrl-V) objects.

HAPPY EMPLOYEES INCREASE EFFICIENCY by Grace Bauer Some employees are actually happy in their jobs these days, and for good reason. The wave is starting to swell as more and m...

HARD MARKET - EMPHASIZE SERVICE Dear (Customer Name): As you know, insurance rates are increasing. Some coverages are hard to find. You are caught in what is known as a 'hard market,' a market cyc...

HARD MARKET PRE-APPROACH Dear (Customer Name): THE PRICE IS RIGHT! It's free! Our risk management consultants come to you free of charge, and you might be surprised at what they'll have...

These are tough times to buy insurance. And what's worse, the insurance you can buy probably costs more...

HARD MARKET SHENANIGANS by the IIABA Faculty Some agents are deliberately underinsuring homes under an HO policy because their rates arent competitive. Theyre allegedly rel...