What is Property/Eldercare?
Property/Eldercare insurance is a package of coverages designed for facilities that house, care for, or serve older adults. It typically combines property coverage for buildings and contents with liability protections that address patient, visitor, and employee injury claims. Related coverages can include commercial liability, commercial auto exposure, and equipment coverage to protect specialized medical and mobility devices.
Who needs it
Owners and operators of assisted living facilities, memory care units, group homes, adult day programs, and other congregate living settings commonly seek this insurance. Smaller organizations, non‑profit associations, and independent operators also purchase these policies to protect against operational hazards, transportation risks, and spectator or visitor injury exposures.
What it typically covers
Typical sections of a Property/Eldercare policy include:
- Building and contents coverage for damage from fire, wind, or vandalism.
- General liability for third‑party bodily injury or property damage occurring on site.
- Business interruption or loss of income protection — often called business income coverage — to help with ongoing expenses if a covered loss forces temporary closure, such as described in Loss of Business Income/Eldercare Insurance: Loss of Business Income/Eldercare Insurance.
- Workers’ compensation and employer liability for staff injuries; many facilities coordinate this with Elderly Congregate Living Facilities Workers Compensation: Elderly Congregate Living Facilities Workers Compensation.
- Optional endorsements such as participant accident coverage, equipment coverage for lifts and medical devices, and limited professional liability depending on services offered.
Facilities that run group activities or events may also consider event liability or specialized congregate coverage found in Comprehensive Insurance for Congregate Elderly Living Facilities: Comprehensive Insurance for Congregate Elderly Living Facilities.
Common exclusions or limitations
Policies often exclude intentional acts, wear and tear, and certain professional services unless an endorsement is added. Flood and earthquake losses may be separate policies. Underwriting may limit coverage for high‑risk activities, transportation of residents, or specific equipment without proper maintenance documentation.
Factors that influence cost
Premiums vary based on location, building age and construction, number of residents, staffing levels, claims history, and the scope of services provided. Risk management practices — such as staff training, security systems, and maintenance programs — can lower premiums by reducing potential liabilities.
Proof of insurance & compliance
Facilities frequently need certificates of insurance to show landlords, regulators, or partnering organizations that required coverages are in place. While specific state or local requirements differ, carriers will issue proof of insurance and endorsements that document limits and named insureds.
How to get a quote
Gather basic details—property value, resident capacity, payroll totals, and a summary of services—and then talk to your agent about available limits and endorsements. If you prefer an online start, you can begin the process at this link: talk to your agent.
Frequently Asked Questions
Do I need separate professional liability?
It depends on services offered. Clinical or medical services often require professional liability or malpractice coverage in addition to general liability.
Will policies cover resident theft or personal items?
Property policies generally cover facility property. Resident personal property is frequently excluded or limited; encourage residents to obtain renters or personal belongings coverage.
Can I add coverage for specialized equipment like lifts?
Yes. Equipment coverage or endorsements can be added to protect costly medical and mobility devices against damage or loss.
Still have questions? Talk to a local insurance expert.