character

Articles tagged with character


‘Dress For Success’ – The Hidden Bias In The Job Interview

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I'm going to cut right to the chase. If you're a woman, over 40 and looking...

Are You A Good Boss?

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ARE YOU A GOOD BOSS? by Maribeth Kusmeski Are you a good boss? Really? I know when I ask myself that question, I come to the conclusion that I could be better. So what makes a good...

Communication: Overcoming The ‘Cool Hand Luke' Syndrome

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When communicating your message, don't let familiarity breed indifference...

Comprehensive General

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COMPREHENSIVE GENERAL WHEN IS COMPREHENSIVE NOT SO COMPREHENSIVE? Dear (Customer Name): As a prudent business owner, you no doubt have protected your assets with insurance - probab...

Job Applicants: Information, Please!

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DonPhin
When asked, 99% of employers will give a former worker dates of employment. About one in three will say if the employee is...

Marketing To Carriers: A Win-Win-Win Scenario

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An effective marketing program will benefit you, your carriers, and your clients.

Unless you meet your customer’s needs, there’s no room for an insurer — let alone your agency. If the company doesn’t make money, the entire system falters.

The Ten Biggest Mistakes In Hiring

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THE TEN BIGGEST MISTAKES IN HIRING High turnover, sexual harassment, violence in the workplace, employee theft when you hire the wrong person, a lot can go wrong! Avoid these common err...

Understanding Your Corporate Culture

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JackBurke
UNDERSTANDING YOUR CORPORATE CULTURE by Jack Burke In this excerpt from his book 'Creating Customer Connections: How to Make Customer Service a Profit Center For Your Company,...

When Is Bodily Injury Not Personal Injury?

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WHEN IS BODILY INJURY NOT PERSONAL INJURY? Dear (Customer Name), WHEN IS BODILY INJURY NOT PERSONAL INJURY? Does your firm carry Liability insurance? Of course, it does. And does your Lia...

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