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claims department

Articles tagged with claims department

Connections: "Do Unto Others ..."

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JackBurke
Jack Burke 4/30/2013 12:00:00 AM
CONNECTIONS: 'DO UNTO OTHERS ...' by Jack Burke Happy employees make for happy customers. You've heard that before, along with 'Your employees will treat your customers the same way the...
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Csr Job Titles

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CMEditor
CompleteMarkets Editor, IIABA Virtual University Faculty IIABA Virtual University Faculty 4/30/2013 10:36:58 PM
CSR JOB TITLES by the IIABA Virtual Faculty For eons (it seems), the persons who directly serviced clients in the agency have been referred to as Customer Service Representatives (...
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Customer Service: One Bad Apple

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JackBurke
Jack Burke 4/30/2013 12:00:00 AM
CUSTOMER SERVICE: ONE BAD APPLE by Jack Burke Unhappy employees result in unhappy clients. Every so often we all experience some degree of in...
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Managing The Claims Handling Process

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CompleteMarkets Editor, Catherine Oak 4/30/2013 10:43:49 PM
...
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Managing The Claims Handling Process

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CompleteMarkets Editor, Catherine Oak 4/30/2013 10:43:49 PM
MANAGING THE CLAIMS HANDLING PROCESS by Catherine Oak The claims function in a firm is usually handled in one of two ways: 1. CSRs or the producers handle the client's claims from...
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Risk Abatement In A Hardening Market: Your Client And Your Firm Can Win Without Losing

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CompleteMarkets Editor, John Beringer 4/30/2013 12:00:00 AM
RISK ABATEMENT IN A HARDENING MARKET: YOUR CLIENT AND YOUR FIRM CAN WIN WITHOUT LOSING by John Beringer No longer can you as the agent simply sit back and await the outcome of a client...
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