ENHANCE BUSINESS IN DIFFICULT TIMES: MANAGE FINANCES by Brian Burke, ASA Successful agencies act in seven areas to enhance business during difficult economic times: marketing, prosp...

HAS THE RATING OF ANY OF YOUR CARRIERS CHANGED? by Curtis Pearsall If you dont know, you need to read this document by Curtis Pearsall. Rating firms are evaluating company results eve...

WORKPLACE MANAGEMENT: BUILD CONSISTENCY by Pamela Millard When things go wrong, a typical first reaction is to think that the employee made a mistake or failed to follow procedures. Often...