exercise

Articles tagged with exercise


Coping With Disappearing Commission Dollars

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COPING WITH DISAPPEARING COMMISSION DOLLARS by Carol Hammes The services of independent agencies have become increasingly valuable as the number and complexity of risk transfer options i...

Customer Service Report Cards

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CUSTOMER SERVICE REPORT CARDS by Dave Kahle Although almost every agency claims to give better service than their competition nobody seems to be able to define 'better service.' And since ...

Fear Of Change: A Conundrum

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JackBurke
FEAR OF CHANGE: A CONUNDRUM by Jack Burke 'Progress is a wonderful thing -- it's change I hate.' --Mark Twain Change is inevitable. In today's world, it has even be...

Friendly Competition

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DonPhin
FRIENDLY COMPETITION by Don Phin In his book No Contest: The Case Against Competition, Alfie Kohn stresses that competition in an organization can become destructive unless it results in ...

Pay For Production: How To Calculate What Your Agency Can Afford

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Are you trying to figure out how much to pay your producers by asking, 'What's the agency down the street paying?' Beware!

Producer Success Lesson 43

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RandySchwantz
Nothing happens until somebody sells something. To make sales happen, IMMS.com Key Sales Consultant Randy Schwantz...

Puttin’ On The Ritz — Building A Customer Service Culture

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PUTTIN ON THE RITZ BUILDING A CUSTOMER SERVICE CULTURE by Bill Wilson If youve ever stayed at a Ritz-Carlton hotel, Im betting that the experience was o...

Self-Promotion: No One Else Will Do It For You

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SELF-PROMOTION NO ONE ELSE WILL DO IT FOR YOU by Lisbeth Wiley Chapman Producers can make certain that the right people see them, hear about them, read about them, and buy their products or ser...

Selling Hope

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SELLING HOPE by Patricia Berry 'Never suffer a sleepless night again!' Theres no shortage of such incredible claims in advertising. Not limited to psychic...

Terrorism: Coping With Catastrophe

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TERRORISM: COPING WITH CATASTROPHE by Doug Henderson In this document, Doug Henderson provides a checklist of precautionary measures you can take to minimize your losses in the event o...

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