friend

Articles tagged with friend


10-Step Referral Prospecting System

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CMEditor
10-STEP REFERRAL PROSPECTING SYSTEM: SELLING/PROSPECTING/LEADS by Bill Cates You can create a steady flow of high-qual...

Agents And Clients: Closing The Gap

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AGENTS AND CLIENTS: CLOSING THE GAP by Emily Huling Agents and clients have different priorities. A recent Independent Insurance Agents of America study revealed that 59% of Personal Line...

Auto Claims Options

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AUTO CLAIMS OPTIONS Dear (Customer Name): You're driving to a friend's house when a car roars out of a side street, smashing into your vehicle. There's no question of who's at fault - the other ...

Branding: A Singular Identity For A Multitasking Entity

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JackBurke
BRANDING: A SINGULAR IDENTITY FOR A MULTITASKING ENTITY by Jack Burke Mention 'branding,' and people generally think in terms of company names. Or they think of burned flesh on cat...

Commonality Breeds Relationships

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JackBurke
COMMONALITY BREEDS RELATIONSHIPS by Jack Burke We're more alike than we think. Relationships, whether face-to-face or cyber-distanced,...

Communicating Insurance Jargon

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COMMUNICATING INSURANCE JARGON Good communication skills are necessary to satisfy clients' needs-and that is the most important part of a CSR's job. A common barrier to good communication, an...

Connections: "Do Unto Others ..."

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JackBurke
CONNECTIONS: 'DO UNTO OTHERS ...' by Jack Burke Happy employees make for happy customers. You've heard that before, along with 'Your employees will treat your customers the same way the...

Consultants: Take A Look In The Mirror!

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CONSULTANTS: TAKE A LOOK IN THE MIRROR! by Mike Manes A consultant's work should go to the bottom line, not the bottom shelf. Mike Manes presents a set of quest...

Consultative Selling Works!

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AlDiamond1
CONSULTATIVE SELLING WORKS! by Al Diamond In a soft market, dont sell your clients - help them! The only...

Customer Service: Beware The Bureaucratic Trap!

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JackBurke
CUSTOMER SERVICE: BEWARE THE BUREAUCRATIC TRAP! by Jack Burke Self-imposed rules and regulations can often rule, rather than serve, our relationships with customers. In this document, ...

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