independent agent magazine

Articles tagged with independent agent magazine


Hiring The Right Producer

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HIRING THE RIGHT PRODUCER ...

Six Ways To Create A Great Working Environment

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SIX WAYS TO CREATE A GREAT WORKING ENVIRONMENT by Diane Herbert and Pamela Millard How do companies create the environment necessary to attract and retain the best employees? Here are six w...

Spending On Tomorrow Hits Today's Bottom Line

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SPENDING ON TOMORROW HITS TODAY'S BOTTOM LINE by Diane Herbert and Pamela Millard The term, 'revenue per employee' is a widely accepted measure of an agency's performance. It's calcula...

The Cost Of The Competitive Advantage

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THE COST OF THE COMPETITIVE ADVANTAGE by Diane Herbert and Pamela Millard 'Hiring, retaining, and developing great people is the biggest challenge and single greatest key to the su...

The Top 10 Mistakes Employees Make With Customers

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THE TOP 10 MISTAKES EMPLOYEES MAKE WITH CUSTOMERS by Rebecca Morgan In 20 years of conducting customer service training, Rebecca Mo...

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