insurance claims

Articles tagged with insurance claims


Alternative Dispute Resolution: The Latest Trends

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Claims professionals have become aware of the increasing use of Alternative Dispute Resolution (ADR) to re-solve insurance claims disputes.

About 95% of all cases are now resolved without a judge and jury. Insurance companies, once ready to battle most of their cases, are now immersed in a cost-conscious and cost-cutting business environment. Law firms also are feeling the impact of inflation and face the need of obtaining capital quickly. Clients also feel this need and press attorneys for quick action.

Prospecting Idea For Solid Gold Clients

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PROSPECTING IDEA FOR SOLID GOLD CLIENTS by Mary Beth Bolen For many traditional CSRs, prospecting is one of the most dreaded tasks -- but it is one of the most important to the agency's...

Saving Jobs For Employees

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SAVING JOBS FOR EMPLOYEES WORKING PARTNERS Good employees are in high demand. This is especially true in the manufacturing belt that weaves through the hills of Catawba County, North Carolina. T...

The Phantom Rolls Royce

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FRAUDBUSTERS: THE PHANTOM ROLLS ROYCE by Barry Zalma In California and several other states, before a car can be insured, the agent must photograph the car and its vehicle identification number. T...

Understanding Different Cultures Helps Prevent Fraud

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UNDERSTANDING DIFFERENT CULTURES HELPS PREVENT FRAUD Insurance fraud isn't limited to one geographic location. In fact, the same scams appear 'all over the world, with different flavors,' an...

Work Flow Procedures Manual-Personal Claims Procedure

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PERSONAL INSURANCE CLAIMS PROCEDURE The most important service that we provide a customer is Claims Service. Most agencies put a very low priority on items such as claims reporting and follow up...

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