internal customer service

Articles tagged with internal customer service


Producer Compensation: A Common-Sense Approach

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PRODUCER COMPENSATION: A COMMON-SENSE APPROACH by Paige Proctor The basis for a good producer compensation system for today's independent agencies and brokerages rests on two very...

What Gets Measured Gets Done: Enhance Internal Service

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WHAT GETS MEASURED GETS DONE: ENHANCE INTERNAL SERVICE by Troy Campbell A common complaint from customer service representatives is: 'We are ordered to provide excellent service, but when ther...

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