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Managed Marketing: Effective Follow-Up Is Key To Marketing Success

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CompleteMarkets Editor, Kimberly Paterson 9/9/2014 12:00:00 AM

A few months ago, a client came to us with a last-minute project that required the services of...

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That Personal Touch

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CompleteMarkets Editor, Grace Bauer 4/30/2013 12:00:00 AM

THAT PERSONAL TOUCH by Grace Bauer Are you still sending those personal thank-you notes to your insureds throughout the year? How about the initial claim letter expressing your concern an...

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When Your Customers Come Calling: Voice Mail Etiquette

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CompleteMarkets Editor, Judith Newman 4/30/2013 10:43:49 PM

WHEN YOUR CUSTOMERS COME CALLING: VOICE MAIL ETIQUETTE by Judi Newman More bus...

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World-Class Customer Service

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CompleteMarkets Editor, Pamela Millard 4/30/2013 10:42:47 PM

WORLD-CLASS CUSTOMER SERVICE by Diane Herbert and Pamela Millard What sets your agency apart? What do you do better than othe...

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Managed Marketing: Effective Follow-Up Is Key To Marketing Success

That Personal Touch

When Your Customers Come Calling: Voice Mail Etiquette

World-Class Customer Service