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Customer Service: Reality Check

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CompleteMarkets Editor, Michael Manes 4/30/2013 10:42:27 PM
CUSTOMER SERVICE: REALITY CHECK by Mike Manes Mike Manes presents a series of episodes that he observed in a single week while visiting his mother-in-law during a rece...
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Reaching Your Audience: Discovering A Pr Campaign

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CompleteMarkets Editor, Michael Maynard 4/30/2013 10:42:47 PM
REACHING YOUR AUDIENCE: DISCOVERING A PR CAMPAIGN THAT WORKS by Michael Maynard One of the goals of any advertising campaign is to grab the hearts of the audience and hold on until...
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The Value Of Making Mistakes

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CompleteMarkets Editor, Chris Burand 4/30/2013 12:00:00 AM
THE VALUE OF MAKING MISTAKES by Chris Burand In the December 24, 2001 Fortune magazine, Michael Schrage ...
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