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Phone Courtesy Revisited

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CompleteMarkets Editor, Preston Diamond 4/30/2013 12:00:00 AM
PHONE COURTESY REVISITED by Preston Diamond Good service over the phone means putting common courtesy into common practic...
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Retention And Renewals: Two New Steps For Producers And CSR's

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CompleteMarkets Editor, Preston Diamond 4/30/2013 12:00:00 AM
RETENTION AND RENEWALS: TWO NEW STEPS FOR PRODUCERS AND CSRs by Preston Diamond The higher your agencys referral and renewal rate, the stronger your bottom line. In this docume...
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