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Use Visualization To Improve Name Retention

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CMEditor
One of the biggest frustrations in the world of business is meeting someone, shaking hands, exchanging thoughts and ideas, and promptly forgetting their name. Most articles about this subject are aimed at improving name retention.

Valuing Your Customers: Part II

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JackBurke
VALUING YOUR CUSTOMERS: PART II by Jack Burke The previous article discussed the purchase of a new television and my impatience when it came to waiting for delivery. I can now report that...

What Do Life Customers Expect?

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CMEditor
WHAT DO LIFE CUSTOMERS EXPECT? There might be some surprises in an article addressing this question which appeared in Resource, the magazine of the Life Office Management Association (LOMA). Based on...

Selling today is filled with contradictions. E-mail enhances our connectivity, but the number of E-mail messages is often so overwhelming that they go unanswered. Voice mail brings us together, but voice mailboxes are often clogged.

What Usually Goes Wrong In An Office Meeting

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CMEditor
Are your office meetings successful or ineffective? Without proper planning and execution, they can end up wasting everyone’s time. Jack Fries offers solutions to nine common problems that can arise in office meetings.

When Your Customers Come Calling: Don't Undervalue Your Receptionist

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CMEditor
WHEN YOUR CUSTOMERS COME CALLING: DON'T UNDERVALUE YOUR RECEPTIONIST by Judi Newman More...

Why Elevator Speeches Defeat Sales

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JohnGraham
WHY ELEVATOR SPEECHES DEFEAT SALES by John Graham There are few offenses in business worse than challenging the validity of the near sacred elevator speech, that one-minute ...

Work In Peace, Increase Efficiency

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CMEditor
WORK IN PEACE, INCREASE EFFICIENCY by Grace Bauer Are you getting tons of interruptions every day? Are you questioning why employees are coming to you when you know that the...

Work Your Contacts!

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CMEditor
WORK YOUR CONTACTS! by Ellen Lubin-Sherman Whether youre a recent graduate, looking to advance in your company, or trying to widen your social network, you need to work your list o...

You’Re Unique – So, Spread The Word!

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CMEditor
YOURE UNIQUE - SO, SPREAD THE WORD! by Maribeth Kusmeski If your agency were truly unique, your clients would be letting others know. Do they? If youre delivering...

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