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Adopt Measurable Observable Service Standards
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CompleteMarkets Editor
, Troy Campbell
4/30/2013 12:00:00 AM
ADOPT MEASURABLE OBSERVABLE SERVICE STANDARDS by Troy Campbell Measurable Standards Developed By The Team To compete in the service sector, realize that price-cutting will co...
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The Top 10 Mistakes Employees Make With Customers
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CompleteMarkets Editor
, Rebecca Morgan
4/30/2013 10:43:12 PM
THE TOP 10 MISTAKES EMPLOYEES MAKE WITH CUSTOMERS by Rebecca Morgan In 20 years of conducting customer service training, Rebecca Mo...
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