Before you buy an agency, check out these tips. If you're planning to purchase an agency, these guidelines are essential...

E-MAIL MARKETING: BOON OR BANE? by Jack Burke E-mail is fast, direct, and inexpensive. Whether youre an e-mail marketing novice or veteran, this document by Jack Burke will give you tips f...

My office has advised our clients about the explosion in the EPL insurance market for some time now. The market is encouraging: More insureds are making EPL insurance part of their insurance portfolio. Consequently, the number of markets offering EPL insurance has expanded, doubling the number of new EPL policy forms and increasing insurance capacity.

Personal Lines competition continues to intensify, as more and more players enter the marketplace. However, independent agents can fight back — if they're willing to make some fundamental changes in the way they do business. In this two-part document, Peter van Aartrijk presents 17 ways to help you build your Personal Lines book. If implementing all of them seems impossible, try three or four. But make a commitment, and go for it.

WHAT DO LIFE CUSTOMERS EXPECT? There might be some surprises in an article addressing this question which appeared in Resource, the magazine of the Life Office Management Association (LOMA). Based on...