CONNECTIONS: 'DO UNTO OTHERS ...' by Jack Burke Happy employees make for happy customers. You've heard that before, along with 'Your employees will treat your customers the same way the...

EMERGENCY RESPONSE by Bill Grieb Emergencies can occur in the safest workplace. They can arise from outside or inside. The cause may be human action (deliberate or inadvertent) or natural (anything ...

MANAGING PERSONAL LINES by Carol Hammes Continuing fierce competition in commercial lines is making the personal lines niche look much more attractive to those agencies searching for viable growth...

INFORMATION DATE 19920218 DESCRIPTION USDOL Program Highlights, Workplace Emergencies STANDARD NUMBER 1910.38(a) TOPIC Workplace Emergencies SUBJECT Responding to Workplace Emergencies ABSTRACT E...