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Articles tagged with visit


Internal Credit Policies

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INTERNAL CREDIT POLICIES: CREATION AND IMPLEMENTATION by Mary Beth Bolen Let's face it-few people enjoy collecting funds for premiums. Collecting on past-due accounts is even less pleasant. W...

Let Your Customers Rate You

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This letter and questionnaire generated quite a response and helped one agency that sent it learn a lot about their image. The response rate to the letter was 13.23% --...

Managing Marketing And Sales In The Hard Market

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Jack Fries looks into the differences between agencies that sell and retain a lot of business and those that don't. This applies to not only the sales people, but to the CSRs, who have the responsibility of account development.

Osha Recordkeeping Requirements

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OSHA RECORDKEEPING REQUIREMENTS by Bill Grieb The Occupational Safety and Health Administration (OSHA) was behind a 1970 law that requires certain employers to prepare and maintain records o...

Planning Client Service Contacts

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An organized service contact program can build client relationships, ensure accurate protection for clients, and facilitate...

Promote Expertise & Service

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PROMOTE EXPERTISE & SERVICE Dear (Customer Name): Have you ever worried that you might not have insurance to protect everything you think needs protecting? Let (Your Agency Name) do the worrying fo...

Record-Keeping Requirements

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RECORD-KEEPING REQUIREMENTS by Bill Grieb The Occupational Safety and Health (OSH) Act of 1970 requires specified employers to prepare and maintain records of occupational injuries and illnesses. T...

Vertical Relationships Build Business

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VERTICAL RELATIONSHIPS BUILD BUSINESS by Emily Huling Its no secret that strong personal relationships with clients help businesses grow and prosper. All too often client re...

Website Marketing: A Balancing Act

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WEBSITE MARKETING: A BALANCING ACT by Richard Barry Although this article gets down to basics, it's not an introduction to website development or a 101 approach to interactive Internet c...

Work Flow Procedures Manual - Foreword

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WORK FLOW PROCEDURES IN AN AUTOMATED AGENCY FOREWORD PURPOSE This manual is the culmination of many years of work and study with agencies operating within the American Agency S...

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