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Csr Compensation: Ways That Work

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JackNordhaus
'Nothing happens until somebody sells something.' Traditionally, in the independent insurance agency that 'somebody'...

Why Is It So Darn Easy To Say ‘No?’

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CMEditor
Often, there's more risk in customer service when the answer to our concerns is yes. Can you...

Planning Client Service Contacts

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CMEditor
An organized service contact program can build client relationships, ensure accurate protection for clients, and facilitate...

‘Dress For Success’ – The Hidden Bias In The Job Interview

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CMEditor
I'm going to cut right to the chase. If you're a woman, over 40 and looking...

Producer Success Lesson 39

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RandySchwantz
Nothing happens until somebody sells something. To make sales happen, IMMS.com Key Sales Consultant Randy Schwantz...

Producer: Hello, (PROSPECT NAME), this is (PRODUCER NAME) from (ABC AGENCY). I enjoyed meeting with you in (MONTH), and I was...

Better Protection Against Asbestos In The Workplace

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CMEditor
INFORMATION DATE 19920218, DESCRIPTION USDOL Program Highlights, Protection Against Asbestos STANDARD NUMBER 1910.1001; 1926.58...

A Classic Classification Campaign For Csrs

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CMEditor
Suppose a local bedroom community just finished an Insurance Services Office (ISO) public protection classification inspection and was...

1. PURPOSE 1.1 The purpose of public safety policies and procedures is to protect the public from...

Go Beyond Established Standards In Servicing

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CMEditor
We've all read about excellence, heard about excellence, talked about excellence, and quite frankly may be sick to death of excellence because the parameters...

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