Ergonomics: Comfortable, Efficient Work Reduces Waste and Injury

What is ergonomics? It’s the study of the interaction of people, environment, and work to create safety and efficiency. How do employees interact with technology?

Fitting machines to people

Traditionally, machines and equipment were purchased and then workstations were created around them. Manufacturers have become more aware of ergonomics and now build in greater comfort and flexibility.

Guidelines

  1. Elbow and wrist position: Elbows should be bent slightly downward from parallel to comfortably guide the hands to the working level, and wrists should be supported where applicable.
  2. Seating: If sitting is an option, chairs should support the back, keep knees slightly lower than hips, and allow feet to rest on the floor or a footrest adjusted to the employee's leg length.
  3. Standing posture: Standing positions should reduce bending or tilting of the head.
  4. Tool placement: Keep all tools and supplies staged within about fourteen inches of the working station and in front of the worker.
  5. Line of sight: Position monitors and work so they are in easy line of sight without bending the neck.
  6. Repetition: Reduce repetitive motions where possible, or allow periodic breaks to change position or walk briefly.
  7. Phone use: Anyone using phones or other communication devices regularly should use a headset, Bluetooth device, or speaker phone to avoid repetitive hand motions and neck strain.

General environmental rules include proper lighting, keeping aisles and halls unobstructed, and ensuring floors are level with non-skid surfaces.

So you’re not an ergonomic expert and your company has limited funds for outside consultants, what can you do? Begin with your own workspace and note tasks that feel uncomfortable. If you’re on the phone constantly, try standing or walking occasionally while on a call to see if it helps.

Interview employees to identify ergonomic issues and start at the beginning of an assembly line, site workflow, or process. Talk with each person along the process — they often have practical ideas and solutions.

For more on workplace safety and how ergonomics affects risk, see Understanding Ergonomics and Its Impact on Workplace Safety.

Employers concerned about injury prevention and claims may also review Ergonomic Risk Management and Workers' Compensation for B2B Manufacturers when evaluating workplace controls and training.

Correct ergonomics and a comfortable workplace lead to greater efficiency — that’s the payoff. If you need tailored recommendations, ask an agent.

Frequently Asked Questions

What is ergonomics?

Ergonomics studies how people interact with their environment and tools to improve safety, comfort, and efficiency in the workplace.

How should my desk and chair be arranged?

Adjust your chair for back support and set it so knees are slightly lower than hips; position the desk and monitor to avoid leaning or neck bending.

How often should employees take breaks to reduce strain?

Short breaks every 30–60 minutes to change posture or walk briefly can reduce repetitive-strain risk and improve focus.

Can small changes make a big difference?

Yes; simple adjustments like tool placement, chair height, and using headsets can noticeably reduce discomfort and improve productivity.

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