STAFF INTRODUCTION
Dear (Customer Name):
When someone in your family is sick, you call your family doctor.
But whom do you call when you have a Homeowners claim? Or when you have a question about your policy?
We'd like to introduce you to ( ) and ( ), our customer service representatives. They can help you with your policy questions and other insurance-related needs.
Our claims people can help you get fast and fair claims handling when you have a claim.
At (Your Agency Name), we work together to see that you receive the best possible service.
Sincerely,