FIRST CLAIM ACKNOWLEDGEMENT
Dear (Customer Name):
RE: ( ), ( ), with ( ).
Thank you for reporting your recent claim so promptly. We have sent the report to (Name) today, and your claim should be processed promptly.
To be sure that the information you gave us is complete, please review the enclosed report. If you wish to correct or add any information, please give me a call.
Should you receive any calls or correspondence from the other party or their representatives, please let me know right away.
Your claims service takes top priority in our office. If you have any questions regarding the settlement of the claim, I'll be happy to answer them. And if you have not been contacted by ( ) in ( ) or feel that the claim is not moving as quickly as you had expected, please give me a call.
Experiencing a loss can be a painful experience. It is our goal to do all we can to handle your claim efficiently and professionally, and in a timely manner.
Sincerely,
Enclosure