RECEIPT OF CLAIM
Dear (Customer Name),
The claim you reported to us today was immediately forwarded to your insurance company for prompt action.
You can expect to hear from the claims adjuster who will settle the loss within the next few days.
As your agent, our goal is to look out for your interests and to go to bat for you when and if necessary. In short, we want to make the handling of your claim as 'hassle free' as humanly possible.
Your business is important to us and our job is to make you happy with our service. If, at any time, you feel your claim is not being handled properly or you want us to exert a little extra effort to speed things along with your insurance company, please give me a call.
Sincerely,