DATE
[CLIENT MAIL NAME]
[ADDRESS1]
[CITY], [STATE] [ZIP]
Dear (Customer Name),
Thank you for reporting your recent claim so promptly. We have sent the report to [POLICY COMPANY NAME] today, and your claim should be processed promptly.
To be sure that the information you gave us is complete, please review the enclosed report. If you wish to correct or add any information, please give me a call.
Your claims service takes top priority in our office. If you have any questions regarding the settlement of the claim, I'll be happy to assist.
Experiencing a loss can be a painful experience. It is our goal to do all we can to handle your claim efficiently, professionally, and in a timely manner.
Sincerely,