PAST DUE ACCOUNT - ACTIVE ACCOUNT
Dear (Customer Name),
RE: BALANCE DUE ON ACCOUNT
Our records indicate that the balance shown above was due ( ). I am truly concerned that you have not sent your check - if this is not paid by ( ), the insurance company will have no alternative but to issue a direct notice of cancellation.
If this balance does not agree with your records, or if you have a question, please give me a call to resolve the situation.
Sincerely,