Work Flow Procedures Manual- Commercial Quotation Procedure

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COMMERCIAL INSURANCE

QUOTATION PROCEDURE

There is an old saying that states: 'You never get a second chance at a first impression.' When providing a quotation for a prospect, it is important that a perception of professionalism is presented by the agency.

In this regard it is important that:

  • all appointments be kept
  • all deadlines be met
  • the perception of professionalism be conveyed to the prospect in the appearance of the office, the sales person and the staff

Since quoting is the first step to writing a piece of new business, this image must be maintained throughout the entire process.

1. Agency establishes criteria for new business submission to include the following:

  • Premium size
  • Type of business
  • Time necessary to quote

2. Producer submits a completed application to commercial CSR/Marketer for submission to company. It is essential that the application be totally complete and contain any additional information necessary for the company underwriter to properly analyze and price the account. To assist the producer and provide E & O protection, the Commercial Lines Checklist should be part of the submission package presented to the CSR/Marketer.

Commercial Lines

Insurance Checklist

The undersigned insured acknowledges that the undersigned agent has thoroughly explained all insurance coverages recommended below.

We Write

Does Not Need

Insured Elsewhere

Recommended

BUILDINGS

Basic

Broad

Special

Earthquake

Flood

Water Damage

Replacement Cost

Increased Cost of Construction

Demolition

Signs

Plate Glass

 

We Write

Does Not Need

Insured Elsewhere

Recommended

LOSS TO BUSINESS PERSONAL PROPERTY

Basic

Broad

Special

Earthquake

Flood

Water Damage

Replacement Cost

Improvements/ Betterments

We Write

Does Not Need

Insured Elsewhere

Recommended

LOSS TO BUSINESS PERSONAL PROPERTY

Auto Physical Damage

Aircraft Physical Damage

Marine Hull

Transportation Floater

Equipment Floater

Salesman Samples

Installation Floater

Processing Floater

Computer

 

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We Write

Does Not Need

Insured Elsewhere

Recommended

LOSS OF INCOME

Business Income

Extra Expense