The 10 Commandments Of Business

7/1/2015 by CompleteMarkets Editor, Michael Manes

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You are not in control.
Your employees are volunteers.
There's no such thing as a long-term carrier relationship.
Your customers 'own' your book of business.
Computer illiteracy is no longer an acceptable excuse.
The Internet is not communications; it's a communications tool.
Customers don't care about policies-they want solutions to their problems.
Today, excellence is the minimum standard.
Tomorrow, excellence must be improved to be better, faster, cheaper, and simpler.
People (relationships) matter most!

Michael G. Manes can be reached at Square One Consulting, 625 Weeks Street, New Iberia, LA 70560, (225) 927-1544, (Cell) 337-577-3885, (E-mail) [email protected], Web site www.squareoneconsulting.com.

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