CompleteMarkets Editor

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The Sweet Little Old Lady

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FRAUDBUSTERS: THE SWEET LITTLE OLD LADY by Barry Zalma The insured was 82 years old and bored. She had been born shortly after the turn of the century to a wealthy family of Connecticut merchant...

The Synergy Of Success

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THE SYNERGY OF SUCCESS by Annie Knox In todays competitive environment, how can your agency harness the synergy of success? Annie Knox explains that the success or failure of an organizat...

The Telemarketing Concept

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THE TELEMARKETING CONCEPT Telemarketing separates the prospecting and sales functions in an insurance agency, leading producers more time to sell. Telemarketers spend the majority of the...

The Telemarketing Process

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Before implementing a telemarketing campaign, several key issues need addressing to be sure your objectives are met.

The Ten Biggest Mistakes In Hiring

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THE TEN BIGGEST MISTAKES IN HIRING High turnover, sexual harassment, violence in the workplace, employee theft when you hire the wrong person, a lot can go wrong! Avoid these common err...

The Top 10 Mistakes Employees Make With Customers

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THE TOP 10 MISTAKES EMPLOYEES MAKE WITH CUSTOMERS by Rebecca Morgan In 20 years of conducting customer service training, Rebecca Mo...

The Top 10 Mistakes In Agency Web Design

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THE TOP 10 MISTAKES IN AGENCY WEB DESIGN by Jack Fries Unfortunately, most independent agency websites communicate a bad image of the agency and provide little, if any, reason for a cli...

The Top 10 Rules When Selling Your Agency

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THE TOP 10 RULES WHEN SELLING YOUR AGENCY by Charles Watson Following these 10 Commandments can save you time, money - and hassles. If you'...

The Top Five Automation Myths

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THE TOP FIVE AUTOMATION MYTHS by Laura Nettles Dont let these half-truths hamper your use of computer technology. Although computer technology provides a powerful resource to ...

The Universal Strategy For Finding Gold: How To Find Greater Opportunities

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THE UNIVERSAL STRATEGY FOR FINDING GOLD: HOW TO FIND GREATER OPPORTUNITIES by Michael Lovas Note: As a hypnotherapist and coach, I know many Universal Laws, but only one Universal Strateg...

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